Initial situation

  • Despite outsourcing of the production, too strong of an operative control by Swisscom
  • Overlapping of activities (double-tracked)
  • Misunderstandings and inefficiencies
  • No unified processes and tools


  • Simplification of proce dures
  • More assembly flexibility
  • Prevention of stock-outs
  • Increase in efficiency
  • Reduction of unit costs
  • Clear division of responsibilities


  • Outsourcing of the entire production planning
  • Range calculation based on key figures such as inventories, forecasts, sales, etc.
  • Planning software including automated alerting
  • Comprehensive flow production

Customer benefits

  • High flexibility with just-in-time production
  • Reduction of stock holding costs for end products & components
  • Reduction of unit costs
  • Timely interaction in the event of imminent stockout
  • Resource economization

„We were able to achieve significant gains in efficiency with the outsourcing of the packaging to ALSO. All processes are flexibly matched to each other and the production processes are distinctly optimized. Imminent stock-outs are effectively prevented since we are able to monitor and control them at any time via a web interface.“

Marc Dolder
Head of Supply Chain Operations